Return & Exchange

Pre-order item

All sales are final after payment is received. However, if manufacturer cannot meet the demand, customer service will contact buyer.  We will refund or you can exchange to another's product. 

In stock item

Brand New In Box:

Toys, Goods and figures Items: Must be unused and return with original packaging intact, otherwise they are non-refundable and will receive no refund or exchange.

Dead Stock and Used:

All sales are final and sold as it. There will be no refund or exchange.

Things to consider before order

We cannot fully guarantee that the defects such as scratches, imprints, uneven paint etc. is/are produced during the production/packaging of the factory. Packaging Box /Outer Box of the product is for protection only. Dents or scratches on the packaging box surface caused by delivery are not included in our return and exchange policy.